Silver City Auto Repair

Service is overpriced although It was completed professionally

We were camping near Silver City and had a plastic part from under our car pop out. We removed the part and drove to R&L. They quickly put the piece back in and the price was very reasonable. I was worried they would rip us off since we were from out of town but that wasn't the case at all.

I've purchased several tires from R&L because they had the best prices on tires. But be cautious about the service. They made several mistakes, including recommending the wrong tires which were almost ready to blow out after only 10 miles. Nice people, but I won't be going there again.

Beware! This place will rip you off! They tried to charge me double what they origianlly estimated it would cost. Then they got nasty with me because I refused to go along with their attempt to double charge me. Now, the work they did has caused other problems, expensive electrical problems. Don't trust R&L, they will overcharge you, and do a shoddy job.

You decide for yourself...my daughter attends the local university and I am out of state. That can present a problem unless your kid drives a new car or you can find a reliable and trustworthy mechanic. I will have to keep looking. 1. Daughter’s car would not start. Friends jump the car and she takes it to R&L. They say she needs a new battery. The battery she currently has is an Interstate less than a year old. I say “ no problem just replace it since it’s under warranty.” They say “ not without the receipt of purchase.” Interstate allows the vendor to estimate if the receipt is not available. I submit and pay full price for a replacement. SHAME ON THEM...for taking advantage 2. Daughter is ready to drive home at the end of semester. I send her to R&L so they can check and top off fluids before the drive. I fly to El Paso to make the drive with her. This is a 3 hour drive from Silver. She picks me up. We get dinner. I check fluids to verify the work. Oil is 2 quarts low...windshield washer is empty...coolant is about a quart low. This vehicle typically burns a quart of oil per change but it is overdue...point is, nothing should have been low with only a three hour drive and after they charged $45 to check and top off. Rating would be zero stars if possible. SHAME ON ME...for letting them take advantage

We were camping near Silver City and had a plastic part from under our car pop out. We removed the part and drove to R&L. They quickly put the piece back in and the price was very reasonable. I was worried they would rip us off since we were from out of town but that wasn't the case at all.

We came in with loose steering. I asked them to replace the steering rack bushings on my lightly lifted 2000 tacoma. No big deal. They told me the lower A-arm bushings looked worn, it sounded believable so I said sure, replace those too. I got the car back, but it was so windy I didn't notice. Finally I realized the car was pulling right, badly. Next shop I took it to said the alignment was way off, it looked like they didn't actually DO the alignment. Long story, but I ended up at another shop shortly after still trying to debug a pull to the right under braking. It looks like they replaced some washers, but not the lower A-arm bushings, despite charging me $1000 to do it. This shop says in all their years working repair they'd never seen anything like it. The new shop is now doing that job again. Given that the truck was fine before I brought it in (no issues under braking) I now suspect that the rack was also broken by R&L while replacing the rack bushings (which I think they did actually replace). It's an extremely unusual failure, and the problem started when they did this work. Long story short... they charged me for work they didn't do, or did so wrong it's completely stumped a better shop... and it's likely that they broke other parts in the process. What I needed done should've cost ~$1500, but I've spent $5000 now at various shops cleaning up the mess and debugging the stuff this shop screwed up.... DO NOT GO HERE.

Always closed early