Silver City Auto Repair Reviews - R & L Service Center

Mikila Crespin

11/28/2025

Customer service is top tier! I called last minute for an oil change and tire rotation, they were able to get me in quick the same day. R&L also has a very knowledgeable staff and fair pricing.

David Smith

11/28/2025

Great communication and service.

Anthony Mueller

11/27/2025

Friendly and professional. Work was completed quickly

Steve Sans

11/25/2025

Taking my truck into R&L is a positive experience from the moment I walk in the door. The office staff is always friendly and accommodating. They make sure they understand my vehicle concerns and are realistic about the time it will take to get the vehicle back on the road. The mechanics have always been good about fixing the issues I brought the truck in for and good about spotting future problems like brakes or shocks that are alright now but will need attention in the not-too-distant future. The cost is always fair and, if I get in on a sale, better than fair.

Thank you Steve for the 5-star rating and the great review! We're thrilled to hear that your experience with us has always been positive from start to finish. It's wonderful to know that our team has provided you with friendly and accommodating service, and that our mechanics have been able to address your vehicle concerns effectively. We appreciate your kind words about our fair pricing as well. We truly value your business and look forward to serving you in the future!

- R & L Service Center

Rich Matthews

11/20/2025

The work was done in good time. For The inspection revealed a couple of safety issues and estimates of correcting them was provided.

Thank you Rich for sharing your positive experience! We're glad our team was able to complete the work efficiently and provide estimates for the safety issues found during the inspection. We take pride in ensuring the safety and satisfaction of our customers.

- R & L Service Center

Jodie King

11/19/2025

They were ready to start on my car when I arrived, therefore I had a very reasonable wait time. This is a small, but important service.

Thank you for taking the time to share your experience, Jodie. We understand that your time is valuable, so we strive to provide efficient and prompt service. We're glad to hear that you had a positive visit at our shop. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

- R & L Service Center

Jody Norman

11/18/2025

R&L is a fantastic facility, with reliable, experienced employees who offered excellent service everytime we needed it, at quite reasonable prices. I highly recommend them!

Thank you for recommending us, Jody! We're glad to hear you had consistently excellent experiences with our reliable team. We strive to provide top-notch service at reasonable prices. We appreciate your support and look forward to serving you in the future!

- R & L Service Center

Virginia K Enriquez

11/18/2025

Thank you, Virginia, for the perfect rating! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your next visit even better, please let us know. We're here for you!

- R & L Service Center

Ted & Deborah Whittimore

11/17/2025

Brought car in for diagnosis. Technicians were doubly thorough and offered detailed explanation of their findings. Overview of findings and options for remediation were offered with suggestions for most economic follow-up. Really satisfied with the entire visit.

Thank you, Ted and Deborah, for the 5-star review! We're glad to hear that our technicians provided thorough service and explained everything to you. It's great to know that you were satisfied with the experience. If you have any questions or need further assistance, please don't hesitate to reach out.

- R & L Service Center

Kevin Gwyn

11/12/2025

Great people, really nice. Their mechanics seem knowledgeable and want to do things right. However if you are older like me - be prepared for sticker shock when the bill is due! Take the price you think it would be and double it. But this is typical and in line with the dealership. Just the way it is in our "excellent economy"! I wouldn't hesitate to use them again. I trust their work.

Thank you, Kevin, for the great feedback! We're pleased to hear that you had a positive experience with us and that you found our team knowledgeable and trustworthy. Regarding pricing, we understand your concerns, and we strive to provide transparent and competitive rates. We value your loyalty and look forward to serving you again in the future!

- R & L Service Center

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