Unfortunately wait time was a very long, even with an appointment for a very simple alignment nothing very extensive. I can understand waiting an extra 10 minutes after they brought me to my car to show me something that needed fixed and wrote up a estimate for a lower control arm but I was already there for an hour before that. It was a total of 1 hour and 40 minutes waiting for an alignment with a scheduled appointment time. I have done alignments professionally before and it never took that much time especially with an appointment. The front desk people were very nice, but the wait time was too long.
Hi Gavin, thanks for your honest review! We apologize that your alignment took longer than expected, sometimes alignments take a little longer to get them right. We pride ourselves on our highly trained professionals and doing the job correct the first time. If you have any questions please feel free to call us anytime:)
- R & L Service Center