Silver City Auto Repair Reviews - Page 20

patrick criswell

7/18/2023

I received great service on car a/c. Had an appointment and they were ready for me. I received updates as work progressed. Very professional and courteous staff. Also observed service given to others as I waited. All received excellent help. Highly recommended this shop.

Hi Patrick, your reply really helps others know what to expect with our shop and we really appreciate you taking the time to leave it as well as your business! Have a great day:)

- R & L Service Center

Antonio So

7/17/2023

As usual, reliable auto service with impeccable customer service. Many other businesses could learn from your team at R & L.

Thank You so much Antonio for your business and review! We are very blessed to have such a Great Team!!

- R & L Service Center

Sandra Suhr

7/14/2023

Thank you R&L, for always being great about addressing the concerns about my car. We're lucky to have you in Silver City.

Hi Sandra, we are lucky to have customers like you. Thank You!!

- R & L Service Center

Mike Smith

7/12/2023

Superb service.

Thank You so much Mike, we appreciate you!!

- R & L Service Center

Edward P McGarry

7/12/2023

Had a couple of gallons of stale gas and they took it off hands.

Thanks for the review, we're glad we could help.

- R & L Service Center

Stan Brown

7/8/2023

Very nice folks. Excellent service. I haven't priced batteries for a while. The battery for my Chevy pickup was $387 installed. Is that high?

Thanks Stan for your review! Yes, unfortunately with the prices of everything going up in the last few years parts and labor prices have increased. The upside is with a NAPA Premium AAA battery you have a 5 year Warranty, 3 year free replacement. We appreciate your business and hope you call on us again when needed in the future:)

- R & L Service Center

Kathi Anderson

7/7/2023

The whole process smooth as silk. Especially outstanding is Rachel's focus and clarity on the phone and at the desk. Also Elijah, who explained what they did to my car with no hint whatsoever of condescension or eye roll. There was one thing in particular I had them look at/check, a thing even someone whose driver's permit was still fresh would know about, and he described the situation clearly and without a hint of disdain.

Hi Kathi, Thank You so much for your detailed review! We're so glad that Elijah was able to explain things to you in a way that you agreed with. We'll continue to work hard to help everyone feel as comfortable as you did when explaining what is going on with their vehicles.

- R & L Service Center

Rachel Miller

7/7/2023

Excellent customer service ,on the spot, with car needs handled immediately.Staff attentive, capable and a pleasure to work with.

Hi Rachel, we are so grateful for you opinion and continued business!

- R & L Service Center

Tracey Ryder

7/6/2023

Very friendly and professional staff - finished exactly when they said they would. Reasonably priced, great experience!

Thank You Tracey, your review is everything we strive to achieve for our customers experience. We appreciate you:)

- R & L Service Center

Patsy Carrasco

7/5/2023

I thank you for the loaner vehicle while mine was being serviced.

Hi Patsy, it was our pleasure to work for you! Yes we offer a loaner vehicle when available at no extra cost for our customers who need it, I'm so glad it helped you:)

- R & L Service Center

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